Help What do you need help with today? Need help locating a charge point? View our live map. Find out about our charging costs. Need Instant access to our network, download our Polar Instant app or use your contactless bank payment. Need to contact us and speak to one of our friendly team? Not sure how to use a charge point? Don’t know what cable to use? Read our user guides here. Still have a question? Read our FAQs.